Chapter 4 using link, Check the configuration of the phone system, Connecting to a telephone system – Samsung Version 2.1 User Manual

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Message Monitoring OfficeServ Link Version 2.1 User Guide

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Chapter 4 Using Link

Check the configuration of the Phone System.

Before connecting to the telephone system, you have to set up the connection parameters

within the system; the method used depends on the connection mode. (SIM, Serial, or

TCP/IP).

Telephone settings for a serial Link connection

For SIM or Serial connection mode,
Be sure that the MMC 804 settings of DCS Key telephone PBX system are as follows:

Sys IOPort

* (1)

Service

CTI-SMDR *

(2)

BAUD RATE

9600 or 19200

* (3)

CHAR

LENGTH 8

PARITY

NONE

STOP

BIT

RETRY

COUNT 5

WAIT

TIME

03000

msec.

Note

The “*” means that you can change the value as needed.
The change of (1) entry depends on the number of ports provided by Samsung Key telephone
system.
The (2) entry can have one of CTI, CTI-SMDR, CTI/UCD, and CTI/S/U.

The baud rate of (3) entry depends on that of Samsung Key telephone system. The baud rate of
Link shall be specified based on the value of (3) entry.

Telephone settings for an IP Link connection

y For

TCP/IP

connections,

Be sure that the IP address of the telephone system has been specified in the MMC

830. This IP address shall be the same as in the communication environment of Link.

Note

Some of the DCS Key telephone systems that support TCP/IP connections cannot transfer SMCR
/ UCD information to the TCP/IP port. When interworking with these systems, the Link does not
transfer the SMDR / UCD message.

Connecting to a telephone system

After setting the parameters above, click on the [CONNECT] button of Link
【】, and proceed to the connection process of PBX system.

Note

In you intend to use the Link in the user management mode, add the user information before
proceeding to the connection process of PBX system. For details of user management, see later in
this chapter.