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SATO GT424 User Manual

Page 142

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Section 6: Troubleshooting

Page 6-8

GT Series Operator’s Manual

17

BCC Check error

Cause:

Remedy:

Alarm sound:

External signal:

BCC attached to sending data (for an item) is different

Check the settings controlling data communication

Three short beeps

Machine error

18

Item Number error

Cause:

Remedy:

Alarm sound:

External signal:

The sequence number of print data (for an item) does not
match the sequence number of the previously printed
data

Check the settings controlling data communication

Three short beeps

Machine error

19

Winding Full error

Cause(s):

Remedy:

Alarm sound:

External signal:

1. The label rewinder needs to be emptied

2. The sensor is malfunctioning

Remove the wound label. If the same error message per-
sists, contact a sales outlet, dealer, or service center

Three short beeps

Machine error

20

Head Density error

Cause(s):

Remedy:

Alarm sound:

External signal:

1. The print head has not been mounted properly in the

printer

2. An unsupported print head has been mounted

Check that the print head is suitable for use with this
printer, and that the print head is mounted properly

Three short beeps

No output

21

Kanji ROM error

Cause:

Remedy:

Alarm sound:

External signal:

Invalid Kanji data has been read from the Kanji ROM

Make sure the Kanji ROM has been properly mounted. If
the same error message persists, contact a sales outlet,
dealer, or service center

Three short beeps

Machine error

Error No.

LCD Message

Description

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