Sierra Wireless AirCard 555 - Manual (Page 94)

AirCard 555 Network Card User Guide
94 ‘ 2130142
The error “read
socket in use”
occurs.
This error occurs in Windows 98
and Windows Me if you install the
AirCard driver after you install
Venturi. (The reason for the error
is that Venturi installs a software
layer that is effectively removed
during driver installation.)
Uninstall the Venturi software and reinstall
it from the AirCard CD. To uninstall Venturi:
1. Open the Control Panel (by selecting
Start > Settings > Control Panel).
2. Double click the Add/Remove
Programs icon.
3. Select Venturi Personal Client and
click the Add/Remove… button.
4. Confirm that you want to remove the
software by clicking OK.
Install the Venturi software using the
instructions on page 33.
Watcher displays the
message, “Not in
service”, in the LCD
area of the Watcher
window and the
antenna icon is
crossed out.
Inadequate signal strength may
occur for any of these reasons:
a. You are outside the network
coverage area.
b. Your antenna is not attached
or is pointed in the wrong
direction.
c. You may be inside a building
or near a structure that is
causing radio interference.
a. Ensure your antenna is properly
attached and is perpendicular to the
AirCard.
b. Verify that you are within the coverage
area of your service provider.
Coverage maps are available from the
Sierra Wireless web site,
www.sierrawireless.com.
c. Try changing your location or re-
orienting your antenna.
When attempting a
dial-up data
connection, Watcher
displays the
message, “There is
no answer” in the
LCD area of the
Watcher window.
a. You have an account
problem or the network is
overloaded with calls.
b. The phone number is incor-
rectly set up in the Dial-Up
Manager.
a. Determine whether the problem is
due to an AirCard / Dial-Up Manager
setup issue or an account / network
issue by making a call to a local
number. If you are able to complete
this call, the problem is likely in the
way that the connection is set up.
Otherwise, contact your service
provider.
b. Verify that the number you want to dial
is set up properly in the Dial-Up
Manager. See page 65 for instruc-
tions on using the Dial-Up Manager.
Verify that the phone number is
entered correctly, and that the Use 1
and Use Area Code check boxes are
appropriately set. If the area code is
required, ensure it is entered correctly.
Table 9-1: Problem Causes and Suggestions
Problem Possible Causes Suggestions