Sonos Digital Music System - Manual (Page 93)

Installation Tips and Basic
Troubleshooting
Basic Troubleshooting
If a problem occurs, first check the solutions listed below. If you are unable to remedy
the problem by following these hints, go to the Sonos Service Center at http://
support.sonos.com, or telephone us at (800) 680-2345.
Warning: Under no circumstances should you try to repair the system yourself, as
this will invalidate the warranty. Do not open the system as there is a risk of electric
shock.
Problem Solution
The ZonePlayer Status
indicator is not lit and no
sound is produced when unit
is plugged in. • Check the insertion of the power cord plug.
The ZonePlayer Status
indicator is lit, but there is no
sound. • Make sure speakers are connected securely.
• Make sure volume is set to a suitable level.
• Make sure MUTE is not on.
Sound is produced from only
one speaker. • Make sure speaker is connected securely.
• Make sure balance control is set correctly.
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