Mitel SX-2000 - Manual (Page 234)

SX-200 General Information Guide
220 Revision A 50003510
Grade of Service
The SX-200 EL/ML Grade Of Service (GOS) in terms of blocking is outlined below.
Traffic Limitations
Traffic capacities are specified on a per line basis in terms of calls per hour and Erlangs.
The tabulated voice traffic call rates defined in the tables below are based on actual laboratory
traffic tests with SUPERSET 430 telephone sets originating and terminating calls. Set type,
trunk/ARS programming, and maintenance reporting options all affect overall system
performance. Therefore, system performance will vary depending on customer selected
options.
SX-200 EL/ML Grade Of Service (GOS)
Link/Resource Blocking Blocking Probability
Link Blocking
Peripheral to Network < 0.1%
Network to Network 0.0%
Resource Blocking
Software < 0.01%
DTMF Receivers, Trunks provisioning-dependent
Voice Reference Call Rates (per hour)
Configuration Rated Peak
Single cabinet with 96 ports and 19 E&M trunks 730 1222
Single cabinet with SPINE Peripheral Bay 132 ports and 23
LS/CLASS trunks 852 1350
Dual cabinet with 180 ports and 29 trunks 1422 2087
Five cabinets with 480 ports and 63 E&M trunks 3206 4177
Bothway Traffic Capacity
Configuration
Mean
Calls/Hour
Peak
Calls/Hour
Erlang
(mean)
Dual cabinet ACD with 50 lines and 48
trunks (24 per cabinet) 1226 1848 63.17
Dual cabinet ACD with 100 lines and 96
trunks (24 per cabinet) 2790 3697 103.22