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Attendant console ldn keys, Attendant console lockout, Attendant console macro keys – Mitel SX-2000 User Manual

Page 138: Attendant date and time setup, Attendant default call positions

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SX-200 General Information Guide

124

Revision A

50003510

Attendant Console LDN Keys

Each console has nine programmable listed directory number (LDN) positions. Each LDN
position can be programmed as the answer point for a particular type of call. Each LDN key
can be given a descriptive label, allowing the attendant to answer the call with an appropriate
response.

LDNs can appear at more than one console in a system to allow calls to be presented to
specified consoles simultaneously. The Attendant Console can answer calls from a LDN by
either using the Answer key or by selecting the LDN key directly. See Attendant Call Selection.

Attendant Console Lockout

The Attendant can enter an access code to restrict the capabilities of the Attendant Console.
This can prevent system tampering via the console when the console is unattended. When the
console is locked out, the following restrictions take effect:

No outgoing trunk calls can be made

There is no Attendant function access.

The Attendant Console can still be used to initiate internal calls, and to answer incoming trunk
calls.

Attendant Console Macro Keys

The attendant on the SUPERCONSOLE 1000 (Part Numbers 9189-000-300 and
9189-000-301) can program macro keys using the two blank keys between the Trunk Group
key and the Set Page Key. The Trunk Group key and the Set Page Key can also be
reprogrammed to be a macro key (a macro is a series of keystrokes that you assign to a single
key).

Attendant Console Set Paging - Directed, Group, or All Set

The attendant can press the Set Page hardkey on the console to make a directed page or group
page. The all set page is activated with a feature access code and then the softkey prompts or
with pressing the Page hardkey.

Attendant Date and Time Setup

The time of day is continually displayed on the right-hand portion of the status line of the
Attendant Console LCD display. When the console is idle, the date (month, day, year) is also
displayed. The displayed time is used by Message Waiting, Traffic Measurement, SMDR
operations and SUPERSET display telephones. The time may be displayed in 12- or 24-hour
format. The console can change the date and/or time.

Attendant Default Call Positions

Three incoming call indicators identify calls to the console directory number. These three default
positions are

F0 (NIGHT BELL): Calls ringing any night bell in the console’s tenant group