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Feature capacities – Mitel SX-2000 User Manual

Page 229

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Specifications

50003510

Revision A

215

Feature Capacities

The SX-200 EL and SX-200 ML systems offer a wide range of features through software
packages. These are outlined in the Features Description section of this guide. A full description
appears in the E-docs under Program Features. Maximum capacities that apply to system
features are listed in the following table.

Feature Capacities

Feature

SX-200 EL/ML

Limitations

Maximum number of simultaneous calls - 2 cabinet configuration

- 7 cabinet configuration

90

248

Maximum number of speech paths or channels used by any call

any call with DTMF

2
3

Maximum number of simultaneous consultations

5

Maximum number of simultaneous add-on (3-way) calls

5

Maximum number of simultaneous station-controlled conference calls

5

Maximum number of parties in conference at one time

5

Maximum number of calls that can simultaneously be camped on to a station,
trunk group, or hunt group

247

Maximum number of simultaneous callbacks that can be enabled

100

Maximum number of simultaneous call forwards that can be enabled

650

Maximum number of simultaneous “Dial 0” calls

48

Maximum number of ONS telephones ringing simultaneously per bay

32

Maximum number of messages queued in the system

750

Maximum number of hunt groups

99

Maximum number of hunt groups in ACD

99

Maximum number of ACD agents that may be defined

999

Maximum number of active agents in ACD per bay

25

Maximum number of calls that can be simultaneously connected to
Music-on-Hold

unlimited

Maximum number of stations in a station hunt group

50

Maximum number of stations in a call pickup group

50

Maximum number of dial call pickup groups

50

Maximum number of trunks assignable to night stations

200

Maximum number of trunks in a trunk group

50

Maximum number of trunk groups

50

Maximum number of calls that can override a given extension

1

Maximum number of attendant consoles

11

Maximum number of attendant consoles on a Digital Line Card

4

Maximum number of calls that can be simultaneously held by one attendant

8

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