Motorola DEFY XT300 - Manual (Page 60)

58
WARRANTY INFORMATION
Motorola guarantees to you, the original purchaser, the Personal Communicator and
accessories which you have purchased from an authorised Motorola dealer (the
"Products"), to be in conformance with the applicable Motorola specifications
current at the time of manufacture for a different period of time from date of
purchase of the Product(s) (warranty term).
The warranty period starts at the time of the original purchase of the Product(s) by
the first end user. The Product may consist of several different parts and different
parts may be covered by a different warranty period (hereinafter "Warranty Period").
The different Warranty Periods are:
a) Twelve (12) months for the Personal Communicator and for accessories
(whether included in the Product sales package or sold separately) other
than the consumable parts and accessories listed in (b) and (c) below;
b) Six (6) months for the following consumable parts and accessories:
batteries, and
c) Ninety (90) days for the media on which any software is provided e.g.
CD-ROM, memory card.
You must inform Motorola of the lack of conformity to the applicable
specifications of any of the Products within a period of two (2) months from the
date on which you detect a defect in material, workmanship or lack of
conformity and in any event within a term not to exceed the Warranty Term,
and must immediately submit the Product for service to Motorola's Authorised
Repair or Service Centre. Motorola shall not be bound by Product related
statements not directly made by Motorola nor any warranty obligations
applicable to the seller.
During the Warranty term, Motorola will, at its discretion and without extra
charge, as your exclusive remedy, repair or replace your Product which does not
comply with this warranty; or failing this, to reimburse the price of the Product
but reduced to take into account the use you have had of the Product since it
was delivered. This warranty will expire at the end of the Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal
Communicator and accessories and in lieu of all other warranties, terms and
conditions, whether express or implied.
Where you purchase the product other than as a consumer, Motorola disclaims
all other warranties, terms and conditions express or implied, such as fitness
for purpose and satisfactory quality.
In no event shall Motorola be liable for damages nor loss of data in excess of
the purchase price nor for any incidental special or consequential damages
1
arising out of the use or inability to use the Product, to the full extent such may
be disclaimed by law.
This Warranty does not affect any statutory rights that you may have if you are
a consumer, such as a warranty of satisfactory quality and fit for the purpose
for which products of the same type are normally used under normal use and
service, nor any rights against the seller of the Products arising from your
purchase and sales contract.
HOW TO GET WARRANTY SERVICE?
In most cases the authorised Motorola dealer which sold and/or installed your
Motorola Personal Communicator and original accessories will honour a warranty claim
and/or provide warranty service. Alternatively, for further information on how to get
warranty service, please contact either the customer service department of your service
provider or go to
http://www.motorola.com/support/warrantyselector .
Where, in the Country of purchase, there is a statutory requirement to provide
extended repair service to consumers beyond the first year of purchase (South Africa
and Portugal), this warranty will be provided by Motorola Authorised Service
Centres or Motorola directly appointed dealers in the country of purchase according
to the terms of this warranty information document. However, please note that you
will be referred back to the place of purchase, if the Motorola Dealer has purchased
the product directly from Motorola, in the country of purchase or in a country where
Motorola is not required to support supplementary repair service during the second
year of purchase because of the statutory obligations that may apply to the seller or
importer of the product, but not to the manufacturer, to provide an extended
warranty to consumers beyond the first year.
1 including without limitation loss of use, loss of time, loss of data, inconvenience, commercial loss,
lost profits or savings.