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Multi-Tech Systems E1 User Manual

Page 63

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MultiVOIP User Guide

Technical Configuration

63

4. Solving Common Connection Problems.
A. Fixing a COM Port Problem. If the MultiVOIP main screen appears

but is grayed out and seems inaccessible, the COM port that was

specified for its communication with the PC is unavailable and must

be changed. An error message will appear.

To change the COM port setting, use the COM Port Setup dialog box,

which is accessible via the keyboard shortcut Ctrl + G or by going to

the Connection pull-down menu and choosing “Settings.” In the

“Select Port” field, select a COM port that is available on the PC. (If

no COM ports are currently available, re-allocate COM port resources

in the computer’s MS Windows operating system to make one

available.)

Ctrl + G

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