Microsoft C4500 User Manual
Page 44
Troubleshooting When Using the Facsimile Function
36
3
Check whether
there are any
network problems.
{
13-10
}
The alias telephone num-
ber you entered is al-
ready registered on the
gatekeeper by another
device.
• Check the alias telephone number is
correctly programmed using the
Web Image Monitor. See the Web
Image Monitor's Help.
• Consult the administrator.
Check whether
there are any
network problems.
{
13-11
}
Cannot access gatekeep-
er.
• Use your Web Image Monitor to
check the gatekeeper address is cor-
rectly programmed. See the Web
Image Monitor's Help.
• Consult the administrator.
Check whether
there are any
network problems.
{
13-17
}
Registering of user name
is rejected by SIP server.
• Use your Web Image Monitor to
check the gatekeeper address is cor-
rectly programmed. See the Web
Image Monitor's Help.
• Consult the administrator.
Check whether
there are any
network problems.
{
13-18
}
Cannot access SIP server. • Use your Web Image Monitor to
check the SIP server address is cor-
rectly programmed. See the Web
Image Monitor's Help.
• Consult the administrator.
Check whether
there are any
network problems.
{
14-01
}
Cannot find the DNS
server, SMTP Server or
folder for forwarding.
• Check that the DNS server IPv4 ad-
dress is correctly programmed us-
ing Web Image Monitor. See the
Web Image Monitor's Help.
• Check that the host name and IPv4
address of SMTP Server are correct-
ly programmed using Web Image
Monitor. See the Web Image Moni-
tor's Help.
• Check that the host name or IPv4
address of the SMTP server is cor-
rectly programmed using Web Im-
age Monitor. See the Web Image
Monitor's Help.
• Check that the SMTP server is cor-
rectly programmed using Web Im-
age Monitor. See the Web Image
Monitor's Help.
• Check that the folder for forwarding
is correctly specified.
• Check that the computer in which
the folder for forwarding is speci-
fied is correctly operated.
• Check that the LAN cable is correct-
ly connected to the machine.
• Consult the administrator.
Message
Cause
Solution