Motorola PageWriter 2000X - Manual (Page 88)

Commonly Asked Questions 81
you are back within transmission range.
Why does the Home screen status line read “Basic
Service” when the radio mode is set to Send/
Receive?
If you have just inserted a new battery or just disconnected the
pager from your PC, it can take a few minutes before you have “Full
Service” access. Your pager reregisters with the service provider
after any suspension in service. Also, if you are on the perimeter
of the transmission range, you might only have message reception
capabilities.
Why does the Home screen status line read “Stor-
ing Messages”?
When your pager loses access to your service provider’s paging
network, your messages are stored by the paging network until
your pager is ready to receive the messages. Reasons why your
pager might be unable to receive messages include:
• You have manually turned off transmission to your pager. This
occurs by setting the transmission mode to Off (see “To set the
transmission mode:” on page 23), or by turning off the pager
(see “To turn off your pager:” on page 19).
• The pager may be in Low Memory status. To prevent lost
incoming messages, transmission is turned off. Delete old mes-
sages from inboxes, then empty the Trashcan to increase the
available memory. For more information, see “Deleting Mes-
sages” on page 39, “To empty the Trashcan:” on page 46, and
“Memory Management System” on page 74).
• The battery might be too low to support two-way transmission.
Replace or recharge the battery.
Why don’t I get alerted for incoming messages?
Your pager alerts might be set to silent. Alerts can be silenced in
two ways:
• From the menu wheel, check to see if the pager is set to Silent
mode. If so, change the mode to Loud, Soft, or Vibrate. For
more information, see “To select an alert mode:” on page 26.
• Check the alert setting for each of your inboxes. If they are set
to silent, reset the alerts. For more information, see “To select
an alert type:” on page 26.
Ä
If you are actively using the pager’s keyboard when receiving a
message, your keystrokes can cancel a message’s alert before
you hear or feel the alert.
PWContents.book Page 81 Thursday, July 8, 1999 11:57 AM