Customer information and reporting safety defects – Mazda 2009 CX-9 User Manual
Page 473

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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-7
Customer Assistance (Puerto Rico) ... 9-10
Customer Assistance (Mexico) ......... 9-11
Mazda Importer/Distributors ............... 9-13
Warranty ................................................ 9-15
Warranties for Your Mazda ............... 9-15
Outside the United States and
Canada .............................................. 9-16
Outside the United States .................. 9-17
Outside Canada ................................. 9-18
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-19
Add-On Non-Genuine Parts and
Accessories ....................................... 9-20
Cell Phones ............................................. 9-21
Cell Phones Warning ......................... 9-21
Type Approval of Equipment ............... 9-22
Type Approval of Equipment
(Mexico) ............................................ 9-22
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-24
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-24
Tire Information (except Canada) ....... 9-26
Tire Labeling ..................................... 9-26
Location of the Tire Label
(Placard) ............................................ 9-32
Tire Maintenance .............................. 9-35
Vehicle Loading ................................ 9-38
Steps for Determining the Correct Load
Limit: ................................................ 9-45
Reporting Safety Defects ....................... 9-46
Reporting Safety Defects (U.S.A.) .... 9-46
Reporting Safety Defects (Canada) ... 9-47
Service Publications .............................. 9-48
Service Publications .......................... 9-48
9-1
CX-9_8Z66-EA-08F_Edition3 Page473
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