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Troubleshooting – Motorola 60C User Manual

Page 141

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139

Troubleshooting

Check these questions first if you have problems with your
phone:

Question

Answer

Is your phone set
up correctly?

Press

M #

. If you do not see your

phone number, contact your service
provider.

Is your battery
charged? Do you
see

B

in the

display?

The battery level indicator should have
at least one segment showing (

C

). If

it does not, recharge your battery. (See
“Charging the Battery” on page 20 and
“Battery Use” on page 30.)

Does the handset
have a signal?
Do you see

j

in

the display?

Make sure that your antenna is fully
extended. The signal strength indicator
should have at least one segment
showing (

1

). If it does not, move to an

area with a stronger signal to use your
phone.

Is the earpiece
volume too low?

While on a call, press the upper volume
key on the side of your phone.

Is the other party
unable to hear
you?

Make sure that your antenna is fully
extended and that your phone is not
muted. Press

UNMUTE

(

+

) if

necessary to unmute the phone.

Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.