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Motorola A925 User Manual

Page 128

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128 - Troubleshooting

The following refer to specific problems:

Has the handset

been damaged,

or gotten wet?
Was a non-

Motorola battery

charger used?

Dropping your handset, getting it wet,

or using a non-Motorola battery

charger can damage the handset.

The handset’s limited warranty does

not cover damage caused from using

non-Motorola accessories.

Problem

Solution

My handset was

stolen. To whom

should I report

this?

Report a stolen handset to the police

and to your service provider (the

company that sends your monthly

wireless service bill).

I pressed the

Power/End key

(

A

), but

nothing

happened.

Be sure to press and hold

A

until the

display appears and you hear an alert

sound (this could take several

seconds). If nothing happens, check

that the battery is charged. See

“Charging the Battery” on page 19.

My handset

does not ring.

If you see or in the status bar,

the ringer is turned off. See “Alert

Mode” on page 29.

I tried to place a

call and heard

an alternating

high/low tone.

Your call did not reach the wireless

system. You may have dialled the

number too soon after turning the

handset on. Wait until the Network

indicator in the status bar shows you

are connected to the network. See

“Network” on page 30.

Question

Answer