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Front-panel lights and error conditions, Front-panel lights and error, Conditions – Motorola SBV5220 User Manual

Page 50

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Introduction

Installation

Troubleshooting

Glossary

License

SBV5220 VoIP Cable Modem User Guide

41

Front-Panel Lights and Error Conditions

If a telephone line is properly connected and the Tel 1 or Tel 2 light remains off, the line has not been set up for
service. Contact your service provider.

For more information about the lights, see

“Top and Front Panel”

on page 3.

Light

Turns Off During Startup If

Turns Off During Normal Operation If

Power

The VoIP cable modem is not properly plugged
into the power outlet

The VoIP cable modem is unplugged or is in standby
mode. Plug it in or press the Standby button.

Battery

AC power is not present.

AC power is not present.

DS
(Receive)

The receive channel cannot be acquired

The receive channel is lost

US
(Send)

The send channel cannot be acquired

The send channel is lost

Online

IP registration is unsuccessful

The IP registration is lost

Tel 1 or
Tel 2

If the Tel light fails to flash during startup,
telephone line configuration has failed.

Connected during a phone call and does not blink,
telephone connection is lost.