Philips Magnavox ZV427MG9 - Manual (Page 86)

86 EN
TROUBLESHOOTING
Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
Remedy
GENERAL
The power does not turn on. • Check that the AC power cord is connected securely.
• Check the breaker (in case of power failure).
• Press [TIMER SET] to cancel the timer standby mode.
There is no picture. • Re-connect the connecting cords securely.
• Check if the connecting cords are damaged.
• Check the connection to your TV (pages 15-18).
• Switch the input selector on your TV (such as to “L1”) so that the signal
from the unit appears on the TV screen.
Cannot record a TV program. • This unit does not have a tuner to receive TV broadcasting.
• You must connect this unit to an external tuner to record TV programs
(page 15).
There is no sound or the sound is
distorted. • Re-connect all connections securely.
• Check if the connecting cord is damaged.
• Check the connections to the amplifier input.
• Check if the input device setting on the amplifier is correct.
• When the unit is in pause mode or in slow-motion playback mode,
sound is not output. This is not a malfunction.
• When the unit is in fast forward or fast reverse mode, sound is not
output. This is not a malfunction.
• While the setup menu or timer programming display is shown, or while
the screen saver is active, the audio is muted.
The remote control does not function. • Batteries are weak.
• There are obstacles between the remote control and the unit.
• The remote control is far from the unit.
• There are no batteries in the remote control.
• Check if the unit is turned on.
• Check if you are pointing the remote control at the recorder and NOT the TV.
If you have a plasma TV, it may interfere with the IR signal. Try the
remote with the plasma off. If the remote works, you may need to move
the unit away from the plasma TV.
• Press [DVD] or [VCR], whichever you need. Then, try again.
• Press [TIMER SET] to cancel the timer standby mode.
The unit does not operate properly. • When static electricity, etc., causes the unit to operate abnormally,
unplug the unit and then plug it in again.
DVD • VCR
Playback picture is distorted. • Keep the device which may cause electrical disturbances, such as a
cellular phone, away.
Nothing was recorded even though
you set the timer setting correctly. • There was a power failure during recording.
• The unit’s internal clock stopped due to a power failure that lasted for
more than 30 seconds. Reset the clock (page 26).
• The program contains copy protection signals that restricts copying.
• The timer setting overlapped with another setting that has priority.
Timer recording is not complete or did
not start from the beginning. • The timer setting overlapped with another setting that has priority (page 34).
• Disc space was not enough.
Timer recording is impossible. • Make sure appears on the front panel display of this unit. If not, press
[TIMER SET].
No image from HDMI connection. • Check the HDMI connection. (Check the status of the HDMI related
indications.)
• Check whether the connected monitor device or other device supports
HDCP. (This unit will not output a video signal unless the other device
supports HDCP.)
• Check the setting of HDMI.
• Check whether the output format of this unit (HDMI FORMAT) matches
the supported input format of other connected device.
• If the unit is connected to the unauthorized display device with an
HDMI cable, the audio/video signal may not be output when playing
back a commercial DVD-video.