GarrettCom DS8016 - Manual (Page 37)

Magnum DS8016 Dual-Speed Stackable Hubs Installation and User Guide (07/06)
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www GarrettCom com . .
GarrettCom will carefully test and evaluate all returned products, will repair
products that are under warranty at no charge, and will return the warranty-repaired units
to the sender with shipping charges prepaid (see Warranty Information, Appendix A, for
complete details). However, if the problem or condition causing the return cannot be
duplicated by GarrettCom, the unit will be returned as:
No Problem Found.
GarrettCom reserves the right to charge for the testing of non-defective units
under warranty. Testing and repair of product that is not under warranty will result in a
customer (user) charge.
5.4
Shipping and Packaging Information
Should you need to ship the unit back to GarrettCom, please follow these instructions:
1. Package the unit carefully. It is recommended that you use the original container
if available. Units should be wrapped in a "bubble-wrap" plastic sheet or bag for
shipping protection. ( You may retain all connectors and this Installation Guide.)
CAUTION : Do not pack the unit in Styrofoam "popcorn" type packing
material. This material may cause electro-static shock damage to the unit.
2. Clearly mark the Return Material Authorization (RMA) number on the
outside of the shipping container.
3. GarrettCom is not responsible for your return shipping charges.
4. Ship the package to:
GarrettCom, Inc.
47823 Westinghouse Dr.
Fremont, CA 94539-7437
Attn.: Customer Service
APPENDIX A: WARRANTY INFORMATION
GarrettCom, Inc. warrants its products to be free from defects in materials and
workmanship for a period of three (3) years from the date of shipment by
GarrettCom.
During this warranty period, GarrettCom will repair or, at its option, replace
components in the products that prove to be defective at no charge other than
shipping and handling, provided that the product is returned pre-paid to GarrettCom.
This warranty will not be effective if, in the opinion of GarrettCom, the
product has been damaged by misuse, misapplication, or as a result of service or
modification other than by GarrettCom.
GarrettCom reserves the right to make a charge for handling and inspecting
any product returned for warranty repair which turns out not to be faulty.
Please complete the warranty card as this acts as a product registration, and
mail it to GarrettCom within two weeks of your purchase.