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Telephone numbers, Automated troubleshooting system – Gateway Convertible Tablet PC User Manual

Page 160

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152

www.gateway.com

Chapter 10: Troubleshooting

Telephone numbers

Gateway offers a wide range of customer service, customer care, and
information services.

Automated troubleshooting system

Telephone numbers

You can access the following services through your telephone to get
answers to your questions:

Service description

How to reach

Use an automated menu system and your telephone
keypad to find answers to common problems.

800-846-2118

Resource

Service description

How to reach

Answers by
Gateway

Get tutorial assistance for hardware
and software issues. This is a
fee-based service.

www.gateway.com/answers

Gateway
Customer Care

Talk to a Gateway Customer Care
representative about a non-tutorial
technical support question. (See

“Before calling Gateway Customer
Care” on page 151

before calling.)

Gateway Customer Care
telephone numbers vary by
country or region. See the
label on the bottom of your
convertible tablet PC. For
more information, see

“Identifying your model” on
page 18

.

America Online

Get support for your America Online
ISP account.

800-827-6364 (US)

888-265-4357 (Canada)

Sales

Get information about available
systems.

888-888-2075 (US)
888-387-7752 (Canada)