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Support home, Product support, Downloads – Gateway Convertible Tablet PC User Manual

Page 12: Customer service, Upgrade center, Resources, Contact us

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www.gateway.com

Chapter 1: Getting Help

Support Home

Tap or click

Support Home

. To view support documents for your

convertible tablet PC, type your serial number in the

Serial Number

box,

then tap or click

Submit

.

Tap or click the arrow button to open the

Select Your Computer Product

box, then tap or click

Notebook Computers

to access product

documentation, specifications, and guides for all Gateway notebooks.

Product Support

Tap or click

Product Support

to view a list of all the products that Gateway

supports.

Downloads

Tap or click

Downloads

to get the latest software updates for BIOS and

driver upgrades. By entering your serial number you get drivers specific
to your convertible tablet PC. Tap or click

Browse All Downloads

to walk

through a step-by-step wizard to locate your drivers.

Customer Service

Tap or click

Customer Service

to view information about your account and

general information about warranties and special offers.

Upgrade Center

Tap or click

Upgrade Center

to view and purchase upgrades for your

convertible tablet PC.

Resources

Tap or click

Resources

to access utilities to help you manage your

convertible tablet PC.

Contact Us

Tap or click

Contact Us

to access links to customer care with a live

technician, including chat and e-mail. Tap or click

Call Us

to get a list of

Gateway telephone numbers for both sales and support. For more
information, see

“Telephone support” on page 151

.