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Troubleshooting and tips, Server switches itself off, Screen remains blank – FUJITSU PRIMERGY BX960 S1 User Manual

Page 53: 7troubleshooting and tips, 1 server switches itself off, 2 screen remains blank

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BX960 S1

Operating Manual

53

7

Troubleshooting and tips

V

CAUTION!

Follow the safety instructions in the "Safety notes and regulations"
manual or "

安全上のご注意

" and in chapter

"Important notes" on

page 23

.

If a fault occurs, attempt to resolve it using the measures described:

in this chapter,

in the documentation for the connected devices,

in the help systems of the software used.

If you fail to correct the problem, proceed as follows:

Ê

Make a list of the steps performed and the circumstances that led to the fault.
Also make a list of any error messages that were displayed.

Ê

Switch off the server.

Ê

Contact our customer service team.

7.1

Server switches itself off

Server Management has detected an error

Ê

Check the Event Log of the management blade or – if ServerView
Operations Manager is installed – its error list or the ErrorLog file, and
attempt to eliminate the error.

7.2

Screen remains blank

1

Monitor is switched off

Ê

Switch on your monitor.

1

In the case of a monitor connected locally via the Y cable, see

"Connecting devices" on

page 37

.