Formax ColorMaxLP Operator Manual - Manual (Page 71)

ColorMaxLP Label Printer
Troubleshooting
71
2. From the control panel, run Normal printhead cleaning.
( ( Config) > MAINTENANCE > CLEAN > Normal)
• If print quality shows some improvement, repeat Normal cleaning until the print
quality is satisfactory.
• If print quality does not improve, continue with step 3 .
3. Run the Extended cleaning cycle from the control panel.
• If print quality shows some improvement, repeat Extended cleaning until the
print quality is satisfactory.
• If print quality does not improve, continue with step 4 .
4. Run the Extreme cleaning cycle from the control panel.
• If print quality shows some improvement, repeat Extended cleaning until the
print quality is satisfactory.
• If print quality does not improve, continue with step 5 .
5. Open the clamshell and inspect the printhead. Lightly moisten a lint-free cloth with
de-ionized water and gently blot off any ink. Do not wipe side-to-side, as this may
mix colors from one nozzle into others. If no ink is visible, gently wipe the ink nozzles
from one side to the other.
6. Change the printhead.
Contact Technical Support if the issues persist.