American Time SiteSync IQ - Manual (Page 55)

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© American Time
SiteSync IQ Installation Manual
Troubleshooting GPS
If you have trouble synchronizing to GPS, follow these troubleshooting steps:
1. If GPS receiving antenna has been connected to the SiteSync IQ System Controller for less than 25 minutes, the GPS
time signal may be inaccurate. Allow more time. If still not synchronizing follow these steps:
Press: P5 , to check the GPS signal status.
Press: 1 , to check signal status.
If no signal was received, continue to Step 2.
If signal was received, press O to view number of connected satellites. Press OBB to return to the Main screen.
n Note: If 0 satellites are connected, continue the troubleshooting steps.
2. Check the GPS cable connections between the System Controller and GPS antenna. Replace any damaged cables and
verify the connectors are securely locked together. If you are using extension cables, try temporarily moving the system
controller closer to the GPS antenna and connect without the extension cables (if possible).
3. If no signal has been received after checking the status and configuration, move the GPS antenna to a better location
and follow the installation and configuration steps again.
4. Ensure the GPS update function is enabled:
Press
P52 ;
Enter User Lock, then press O ;
Display should show:
If not, press 1 then O .
5. Inspect the GPS antenna for damage. Look for signs of lightning strikes or falling debris.
6. Look for obstructions to the antenna's view of the sky and remove them if possible (example: tree branches). Clear any
snow or ice off the antenna and surrounding area.
7. If the GPS antenna is installed behind a Low-E glass window or skylight, try another location or replace the glass if
possible.
If the problem cannot be resolved after following these steps, please call Technical Support at American Time at 800-328-8996.
Set Menu Mode
GPS Update Enabled
1=Disable GPS Update
OK=Done
Glossary
Appendix
Troubleshooting
Clock
Installation
System Contr
oller
Installation
Intr
oduction
GPS Time Menu
Choose:
1=Signal Status
2=Enable/Disable
GPS Time Menu-Now
Satellites: 3
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USCST OK=Next
GPS Time Menu
No Signal Last Rec.
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OK=Done 1=Retry
GPS Time Menu - LAST
Signal Last Received
01-06-2014 12:28:15A
OK=Done 1=Retry