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Troubleshooting – American Time AllSync Plus User Manual

Page 19

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19

© American Time

AllSync Plus Clock Installation

& Operation Manual

Glossary

Appendix B LED

Illumination

Appendix A

Specifications

Tr

oubleshooting

General

Operation

Installation

Intr
oduction

Troubleshooting

AllSync Plus Clock not running with power applied

• LED not lit

o Verify master clock is wired and operating correctly

o Verify wiring to clock (check voltage using voltmeter)

o Contact American Time Technical support at

800-328-8996

Note: You may damage clock by changing power supply settings to 24vac and applying 120vac.

• LED lit or

o Wait for 30 minutes. The AllSync Plus clock requires a short period (up to 15 minutes) to charge its

backup power supply.

o Remove dust cover on the back of the clock and verify connection between circuit board and

movement.