Troubleshooting – American Time AllSync Plus User Manual
Page 19
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© American Time
AllSync Plus Clock Installation
& Operation Manual
Glossary
Appendix B LED
Illumination
Appendix A
Specifications
Tr
oubleshooting
General
Operation
Installation
Intr
oduction
Troubleshooting
AllSync Plus Clock not running with power applied
• LED not lit
o Verify master clock is wired and operating correctly
o Verify wiring to clock (check voltage using voltmeter)
o Contact American Time Technical support at
800-328-8996
Note: You may damage clock by changing power supply settings to 24vac and applying 120vac.
• LED lit or
o Wait for 30 minutes. The AllSync Plus clock requires a short period (up to 15 minutes) to charge its
backup power supply.
o Remove dust cover on the back of the clock and verify connection between circuit board and
movement.