Kofax Ascen 7.0 Release Script - Manual (Page 39)

Ascent® 7.0 Release Script for IBM DB2 Content Manager Enterprise 8.3/8.4 Release Notes
Kofax, Inc. 33
Releasing Single Page TIFFs
If you are having problems releasing documents as single page TIFFs, make sure that you have the
latest Fix Packs from IBM. Releasing numerous images may cause the release to fail with the
following parsing error message. (IBM PMR 30284, 004; Kofax SPR 28201)
Internal error occurred; an error occurred during parsing Return Code: 7047 Element
ID: 129
In certain circumstances, release will succeed when releasing a large volume of documents;
however, you will not be able to view the documents in the IBM Viewer. No error message is
generated. (IBM PMR 68522, 756; Kofax SPR 28201)
This is due to a problem with IBM Content Manager.
Workaround: Use multipage TIFFs instead.
Releasing Date Fields
When releasing Date fields, you must use the forward slash (for example, YYYY/MM/DD). If you
use a point separator (for example, YYYY.MM.DD) or the German date format (DD.MM.YYYY),
release setup will not notice that you entered an invalid format for a text constant and will allow
you to save your settings. The IBM DB2 Content Manager Enterprise release script is not able to
validate the Date fields at release when point separators are used. The documents will fail at
release. (SPR 27094)
Workaround: Make certain that the settings you specify at release setup do not yield dates with
point separators. In addition, make certain that the date format is YYYY/MM/DD, where YYYY is
the year, MM is the month, and DD is the day of the month. If necessary, you can write a custom
validation script that checks the date format when batches are processed with the Validation
module, and adjusts the format as necessary.
Releasing eDocuments with 0 Bytes
If you are releasing eDocuments, your eDocument files must be larger than 0 bytes or the release
will fail with error messages. (SPRs 28173 and 00017322)
The following error message will display in the Release module:
Release Script Returned -1. Your release script may need to be re-installed.
The following error message will display in the error log file:
DGL5363A: The file attributes (such as size and date) have been changed unknowingly by
a third party or programs. :: [File handle] 0x0000e58 [Access] 2 [File size] 0 (STATE)
: ERROR_FILE_INVALID.
Workaround: Make certain that you do not create batches with eDocuments of 0 bytes.