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Troubleshooting – frequently asked questions – Sony PEG-SJ20 User Manual

Page 208

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208

Chapter 6

Additional information

When I tap the HotSync

icon on the HotSync screen,

nothing happens on the Palm Desktop for CLIÉ software and
my CLIÉ handheld times out.

, Check the Palm Desktop for CLIÉ software HotSync Setup options to

confirm that you have the correct settings for local HotSync
operations.

, Make a copy of your Palm folder. Uninstall, and reinstall the Palm

Desktop for CLIÉ software.

, Turn on your CLIÉ handheld and tap the Home

icon. Tap the

HotSync

icon, then tap Local.

When I perform a HotSync operation, my information does
not transfer to the Palm Desktop for CLIÉ software.

, If you have performed a HotSync operation successfully, but you

cannot find the data from your CLIÉ handheld on the Palm Desktop
for CLIÉ software, check to see that you have the correct user name
selected for viewing data.

, Click the HotSync Manager and choose Custom. Check that all

conduits are set to synchronize files.

I want to synchronize my computer with more than one CLIÉ
handheld.

, When the computer running the Palm Desktop for CLIÉ software is

to synchronize with more than one CLIÉ handheld, each CLIÉ
handheld must have a unique user name. Assign a unique user name
to your CLIÉ handheld the first time you perform a HotSync
operation.

, Please be aware that synchronizing with more than one CLIÉ

handheld with the same user name causes unpredictable results, and
potentially, loss of your personal information.

Troubleshooting – Frequently Asked Questions