The wan ready led is solid red, The wan ready led is off, Calls do not go through – Netopia Router PN Series User Manual
Page 229
Troubleshooting
A-3
The WAN Ready LED is solid red
This is an indication that the Netopia Router is unable to
synchronize with the switch at your ISDN service provider’s central
office.
■
Confirm that you have entered the correct directory numbers
when configuring the Router.
■
Confirm that you have configured the Router with the correct
ISDN switch protocol. The protocol selected should match the
one used on your ISDN line.
■
Check the ISDN event history to see what error it reports. You
can select any event shown in the history and press Return to
see more information on that event.
The WAN Ready LED is off
■
The initial call made or received on the ISDN line may activate
the WAN Ready LED. You can also activate the LED by using the
ISDN loopback test. See
for more information on using the ISDN loopback
test.
Calls do not go through
If the Ready LED is glowing solid green and the ISDN loopback test
is successful, calls you make with the Netopia Router should go
through. There may be several reasons why a particular call does
not go through:
■
The number being dialed is wrong.
■
The connection profile being used has the Dial On Demand
parameter (in the Telco Options screen) set to No. It should be
set to Yes, or you must manually initiate the call.
■
The connection profile being used has the Dial parameter (in
the Telco Options screen) set to Dial In Only. It should be set to
Dial In/Out or Dial Out Only.
■
The IP address is not set to 0.0.0.0 in the connection profile.