Inst alla tion – Kohler custom Bodyspa 116347-2 User Manual
Page 24
116347Ć2Ć
AA
(A)
Kohler Co., Kohler, WI
25
TROUBLESHOOTING
SYMPTOMS
PROBABLE CAUSES
CORRECTIVE ACTION
BodySpa does not
start/stop
No power to pump/receptacle/keypad.
Set/Reset GFCI breaker; check wiring.*
start/stop.
Harness is blocked.
Remove blockage.*
Keypad disconnected from pump/control
box.
Reconnect keypad.
Keypad doesn't work.
Replace keypad.*
Circuit board doesn't work.
Replace circuit board inside control box.*
Motor/pump assembly doesn't work.
Replace motor/pump assembly.*
Not enough water in footbath basin.
Fill basin 3Ćinches over top of suction
cover.
Water flow surges.
Not enough water in footbath basin.
Fill basin 3Ćinches over top of suction
cover.
Suction is blocked.
Remove obstruction.
Harness is blocked.
Remove blockage.*
Motor starts, all Body
Jets are not functioning
Body Jet is blocked.
Remove blockage.*
Jets are not functioning.
Keypad doesn't work.
Replace keypad.*
Body Jet butterfly valve wiring loose or
damaged, or butterfly valve is faulty.
Identify source of fault and correct, or
replace faulty butterfly valve.*
Not enough water in footbath basin.
(Pump cavitates.)
Fill basin 3Ćinches over top of suction
cover.
Motor starts, Waterfall
does not function
Waterfall is blocked.
Remove blockage.*
does not function.
Keypad doesn't work.
Replace keypad.*
Waterfall butterfly valve wiring
loose/damaged - butterfly valve doesn't
work.
Identify source of fault and correct, or
replace faulty butterfly valve.*
Not enough water in footbath basin.
(Pump cavitates.)
Fill basin 3Ćinches over top of suction
cover.
Water flow increases
when B keypad button
is pressed - decreases
when Y button is
pressed.
Variable flow valve wiring error.
Reverse variable flow valve wire
connections.*
Waterfall light does not
ork
Light bulb is burned out.
Replace light bulb.*
work.
Loose or damaged wiring.
Identify source of fault and correct.*
BodySpa stops
automaticall before 18
GFCI trips.
Identify source of fault and correct.*
automatically before 18
minutes.
Motor overheated and protection device
activated.
Check for: restricted air space around
pump box; motor vent blockage;
suction/harness blockage. Correct and
allow motor to cool.*
BodySpa does not
automatically stop after
Timer mechanism doesn't work.
Replace timer board inside pump/motor.*
automatically stop after
22 minutes.
Wiring error.
Refer to dealer/installer.
Noisy operation.
Not enough water in footbath basin.
(Pump cavitates.)
Fill basin 3Ćinches over top of suction
cover.
* Refer to dealer/installer.
INST
ALLA
TION