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Hp network phone-in support service (nps) – HP Vectra VL 5/xxx User Manual

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4 Hewlett Packard Support and Information Services

HP Network Phone-in Support Service (NPS)

HP Network Phone-in Support Service (NPS)

The HP Network Phone-in Support Service (NPS) provides fast access
to HP experts in networked Multivendor environments.

It can help you to:

resolve complex network problems,

leverage HP’s alliances with leading Network Operating Systems and
Network manufacturers,

support your HP and non-HP products with a single telephone call,

increase network uptime.

You can purchase the HP NPS service as an annual contract, billable in
advance annually, bi-annually, quarterly, or at an hourly rate. This
contract service provides unlimited toll-free access to HP Response
Center Engineers (RCEs).

To obtain an HP NPS contract, contact your HP authorized reseller, or
if you are in the US call (800) 437-9140.