HP Vectra VL 5/xxx - Manual (Page 105)

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HP Hardware Warranty
Important: This is your hardware product warranty statement. Please, read it carefully.
Warranty terms may be different in your country. If so, your Authorized HP Dealer or
Hewlett-Packard Sales and Service Office can give you details.
Three Year Limited Hardware Warranty
Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a
period of three years from receipt by the original end-user purchaser.
The three year warranty includes on-site service during the first year of use (free parts and labor), and return
service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair
Center, during the second and third years of use (free parts only).
If HP receives notice of above defined defects during the warranty period, HP will either, at its option, repair or
replace products which prove to be defective.
Should HP be unable to repair or replace the product within a reasonable amount of time, the customer’s
alternate exclusive remedy shall be a refund of the purchase price upon return of the product.
Limitation of Warranty
The above warranty shall not apply to defects resulting from: misuse; unauthorized modification; operation or
storage outside the environmental specifications for the product; in-transit damage; improper maintenance; or
defects resulting from use of non-HP software, accessories, media, supplies, consumables, or such items not
designed for use with the product.
HP makes no other express warranty, whether written or oral, with respect to this product. Any implied
warranty of merchantability or fitness is limited to the three-year duration of this written warranty.Some states
or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion
may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state,
or province to province.
Limitation of Liability and Remedies
The remedies provided above are the customer’s sole and exclusive remedies. In no event shall HP be liable for
any direct, indirect, special, incidental, or consequential damages, whether based on warranty, contract, tort, or
any other legal theory.
The foregoing limitation of liability shall not apply in the event that any HP product sold hereunder is
determined by a court of competent jurisdiction to be defective and to have directly caused bodily injury, death,
or property damage; provided, that in no event shall HP’s liability for property damage exceed the greater of
$50,000 or the purchase price of the specific product that caused such damage. Some states or provinces do not
allow the exclusion or limitation of incidental or consequential damages–including lost profit–so the above
limitation or exclusion may not apply to you.
Obtaining On-Site Warranty Service
To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call
the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer
Dealer Repair Center. The customer must be prepared to supply proof of the purchase date.
This warranty is extended worldwide under certain conditions ( please, check with your local HP office) to
products purchased from HP or an Authorized HP Personal Computer Dealer which are reshipped by the
original purchaser either for use by the original purchaser or provided as an incidental part of systems
integrated by the original purchaser. When available in the country of use, service is provided in the same
manner as if the product was purchased in this country and can only be provided in countries where the product
is designed to operate. If the product is not normally sold by HP in the country of use, it must be returned to the
country of purchase for service. Response time for on-site service, and turn-around time for return service, are
subject to changes from standard conditions based upon non-local parts availability.
The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the system processor
unit–such as video adapters, mass storage devices, and interface controllers–are covered by this warranty.
Customer-replaceable components may be serviced through expedited part shipment. In this event, HP will
prepay shipping charges, duty, and taxes; provide telephone assistance on replacement of the component when
necessary; and pay shipping charges, duty, and taxes for any part that HP asks to be returned.