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Integrated management log, Remote support and analysis tools, Hp insight remote support software – HP BL2X220C User Manual

Page 43

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Software and configuration utilities 43

Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can

be installed through the HP PSP ("

ProLiant Support Packs

" on page

44

).

NOTE:

The current version of SmartStart provides the memory spare part numbers for the

server blade. To download the latest version, see the HP website

(

http://www.hp.com/support

).

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:

From within HP SIM ("

HP Systems Insight Manager

" on page

38

)

From within operating system-specific IML viewers:

o

For Windows®: IML Viewer

o

For Linux: IML Viewer Application

From within the iLO 3 user interface

From within HP Insight Diagnostics (on page

42

)

From within the Onboard Administrator GUI
For more information, see the HP BladeSystem Onboard Administrator User Guide on the HP website
(

http://www.hp.com/go/bladesystem/documentation

).

From the Onboard Administrator CLI
See the HP BladeSystem Onboard Administrator Command Line Interface User Guide for information

on accessing the CLI.

For more information, see the Management CD in the HP ProLiant Essentials Foundation Pack.

Remote support and analysis tools

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or

upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service or

HP contractual support agreement. HP Insight Remote Support supplements your monitoring, 24 x 7 to
ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure

submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based

on your product’s service level. Notifications may be sent to your authorized HP Channel Partner for on-

site service, if configured and available in your country. The software is available in two variants:

HP Insight Remote Support Standard: This software supports server and storage devices and is
optimized for environments with 1–50 servers. Ideal for customers who can benefit from proactive

notification, but do not need proactive service delivery and integration with a management platform.

HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and

proactive service support for nearly all HP servers, storage, network, and SAN environments, plus
selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems

This manual is related to the following products: