HP StudioJet - Manual (Page 55)

57 Chapter 5: Troubleshooting
Take-up roll never rotates, paper loop is too long in front of machine.
Cause:
1. Take-up motor is unplugged.
2. Dancer bar is below the lower
sensor.
3. Lower sensor does not work.
Solution:
1. Plug in the take-up motor.
2. Roll paper up by pressing and
holding the Unroll and Right
Arrow key.
3. Contact Ioline customer service.
Take-up roll does not stop; paper is pulled tight in front of machine.
Cause:
1. Operator accidentally activated
the lower sensor when the
dancer bar was higher than the
upper sensor.
2. The upper sensor doesn’t work.
Solution:
1. Press Start/Stop 2 times, then
press and hold the Unroll key
to move the dancer bar to the
Top sensor.
2. Contact Ioline customer service.
Take-up roll rotates when no dancer bar is in the machine.
Cause:
1. The operator accidentally
tripped the lower sensor.
Solution:
1. Activate the upper sensor by
touching the sensor glass face.
Common Issues
(FlexJet E Models only)