Technical service – Heath Zenith SH-5311 User Manual
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TECHNICAL SERvICE
Please call 1-800-858-8501 (English speaking only) for assistance before returning
product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.hzsupport.com.
If the problem persists, call* for assistance at
1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST
(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
No Service Parts Available for this Product
TEN YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from
state to state or province to province.
For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or
workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs,
batteries, and other expendable items are not covered by this warranty. Unauthorized service or modifica-
tion of the product or of any furnished component will void this warranty in its entirety. This warranty does
not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or
return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and
components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT
THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF
ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL
BE NO LIABILITY ON THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROF-
ITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please
keep your dated sales receipt, it is required for all warranty requests.