HP 2425 User Manual
Page 141
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Before calling, be sure you have the answers to these questions
handy to help our technicians serve you more quickly:
1
What is your printer model and serial number?
2
What kind of host computer do you have?
3
What operating system do you have and what version?
4
What interface are you using and what protocol?
5
What application are you using?
6
What is the emulation of the file you're trying to print? In
what emulation mode is the port?
7
What is the firmware revision number for your printer? (It is
listed on both the status and start-up pages.)
8
If you can print, have a status page available.
Your service representative needs to know these things prior to help-
ing you.
See also other documents in the category HP Cameras:
- Photosmart M525 (46 pages)
- Photosmart 612 (84 pages)
- Photosmart R927 (58 pages)
- Photosmart R818 (220 pages)
- Photosmart R837 (56 pages)
- M305/M307 (154 pages)
- M407 (4 pages)
- M630 Series (48 pages)
- CC450 (82 pages)
- Photosmart E327 (130 pages)
- 320 Series (2 pages)
- Photosmart E317 (138 pages)
- R830/R840 (59 pages)
- Mz60 (28 pages)
- Photosmart Mz60 Series (48 pages)
- Photosmart 730 series (116 pages)
- R725 (56 pages)
- 612 (84 pages)
- PhotoSmart M23 (180 pages)
- M537 (49 pages)
- R818 (200 pages)
- R927 (2 pages)
- 318 (88 pages)
- M440 Series (2 pages)
- 720 Series (88 pages)
- PB360T (64 pages)
- Photosmart R927 R927 (44 pages)
- 715 (2 pages)
- PhotoSmart 945 (150 pages)
- PhotoSmart R967 (62 pages)
- R707 (191 pages)
- PhotoSmart C500 (4 pages)
- E217 (16 pages)
- R827 (56 pages)
- PhotoSmart 620 (80 pages)
- M527 (46 pages)
- PhotoSmart 850 (112 pages)
- M415 (178 pages)
- R967 (2 pages)
- Photosmart E330 series (68 pages)
- Version 3.0 (114 pages)
- 630 series (124 pages)
- R607 (179 pages)
- 930 (118 pages)