Where to get help, Electronic support services – Epson 5000XB User Manual
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Introduction
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Where to Get Help
EPSON provides customer support through the following services:
Electronic Support Services
You can access helpful tips, specifications, DIP switch or jumper
settings, drivers, Frequently Asked Questions (FAQs), sample files,
application notes, and EPSON product bulletins 24 hours a day, 7
days a week, using a modem and one of the on-line services below.
World Wide Web
From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com
EPSON Internet FTP Site
If you have Internet FTP capability, use your Web browser (or other
software for FTP downloading) to log onto ftp.epson.com with the
user name anonymous and your e-mail address as the password.
EPSON Download Service
You can call the EPSON Download Service at (800) 442-2007. Set
your communications software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
pro-int.fm Page xvi Friday, November 7, 1997 5:22 PM