Service call check – Hestan 24 Inch Countertop Convection Microwave Oven Use and Care Manual User Manual

Page 37

Please check the following before calling for service:
1. Place one cup of water in a glass measuring cup in the microwave oven and close the door securely.

Operate the microwave oven for one minute at HIGH 100%.

A. Does the microwave oven light come on?

YES _____

NO _____

B. Does the cooling fan work? (Put your hand over the rear

ventilating openings.)

YES _____

NO _____

C. Does the turntable rotate? (It is normal for the turntable to

turn in either direction.)

YES _____

NO _____

D. Is the water in the microwave oven warm?

YES _____

NO _____

2. Remove water from the oven and operate the oven for 5 minutes at CONVECTION 450˚F [232˚C].

A. Do CONV and COOK indicators light?

YES _____

NO _____

B. After the oven shuts off, is inside of the microwave oven hot?

YES _____

NO _____

If “NO” is the answer to any of the above questions, please check electrical outlet, fuse and/or circuit

breaker. If they are functioning properly, CONTACT YOUR NEAREST AUTHORIZED SERVICER.
A microwave oven should never be serviced by a “do-it-yourself” repair person.

NOTE:

If time appearing in the display is counting down very rapidly, see Demonstration Mode on page 33

and cancel.

SERVICE CALL CHECK