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Canon EOS R50 Mirrorless Camera (White) User Manual

Page 661

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64: Cannot connect to wireless LAN terminal

Are the camera and the access point set to use the same encryption method?

The camera supports the following encryption methods: WEP, TKIP, and AES (

).

If filtering by MAC address is active, is the MAC address of the camera in use
registered at the access point?

• Register the MAC address of the camera used to the access point. The MAC

address can be checked on the [

MAC address

] screen (

).

65: Wireless LAN connection lost

Are any obstacles blocking the line of sight between the camera and the antenna
of the access point?

• Move the antenna of the access point to a position clearly visible from the point of

view of the camera.

The wireless LAN connection was lost, for some reason, and the connection
cannot be restored.

• The following are possible reasons: excessive access to the access point from

another device, a microwave oven or similar appliance in use nearby (interfering
with IEEE 802.11b/g/n (2.4 GHz band)), or influence of rain or high humidity.

91: Other error

A problem other than error code number 11 to 83 occurred.

• Turn the camera's power switch off and on.

121: Not enough free space on server

The target Web server does not have enough free space.

• Delete unnecessary images on the Web server, check the free space on the Web

server, then try sending the data again.

125: Check the network settings

Is the network connected?

• Check the connection status of the network.

127: An error has occurred

A problem other than error code number 121 to 126 occurred while the camera is
connected to the Web service.

• Try again to establish the Wi-Fi connection to image.canon.

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