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Canon EOS R50 Mirrorless Camera (White) User Manual

Page 658

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11: Connection target not found

In the case of [Connect to smartphone(tablet)], is Camera Connect running?

• Establish a connection using Camera Connect (

).

In the case of [Connect to EOS Utility], is EOS Utility running?

• Start EOS Utility and try to connect again (

).

Are the camera and the access point set to use the same encryption key for
authentication?

• This error occurs if the encryption keys do not match when the authentication

method for encryption is [

Open system

].

Check upper- and lower-case letters, and make sure the correct encryption key for
authentication is set on the camera (

).

12: Connection target not found

Are the target device and access point turned on?

• Turn on the target device and access point, then wait a while. If a connection still

cannot be established, perform the procedures to establish the connection again.

21: No address assigned by DHCP server

What to check on the camera

On the camera, the IP address is set to [Auto setting]. Is this the correct setting?

• If no DHCP server is used, configure the setting after setting the IP address to

[

Manual setting

] on the camera (

).

What to check on the DHCP server

Is the power of the DHCP server on?

• Turn on the DHCP server.

Are there enough addresses for assignment by the DHCP server?

• Increase the number of addresses assigned by the DHCP server.
• Remove devices assigned addresses by the DHCP server from the network to

reduce the number of addresses in use.

Is the DHCP server working correctly?

• Check the DHCP server settings to make sure it is working correctly as a DHCP

server.

• If applicable, ask your network administrator to ensure the DHCP server is available.

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