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For north american users, Electronic support services, Automated telephone services – Epson 24-Pin User Manual

Page 229

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Customer Support Information

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R4C4620
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SUPPORT.FM

6/14/00

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Proof Sign-off:
SEI

Y.Ohkawara T.Takahashi
T.Takahashi

SEI

M.Kauppi K.Blair

For North American Users

If you purchased your printer in the United States or Canada,
EPSON provides customer support through the following
services:

Electronic support services

Automated telephone services

Service

Access

World Wide Web

From the Internet, you can reach EPSON's
home page at http://www.epson.com.

EPSON Internet FTP Site

If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com
with the user name anonymous and your e-
mail address as the password.

EPSON Forum on
CompuServe

®

Members of CompuServe can type GO
EPSON
at the menu prompt to reach the
Epson America Forum. For a free introductory
CompuServe membership, call (800) 848-
8199 and ask for representative #529.

Service

Access

EPSON SoundAdvice™

For pre-recorded answers to commonly
asked questions about EPSON products 24
hours a day, seven days a week,
call (800) 992-8911.

EPSON FaxAdvice™

Access EPSON’s technical information library
by calling (800) 992-8911. You must provide
a return fax number to use this service.

EPSON Referral Service

For the location of your nearest Authorized
EPSON Reseller or Customer Care Center,
call (800) 992-8911.