beautypg.com

Lines of dots are missing in the printout, All the text is printed on the same line – Epson 24-Pin User Manual

Page 153

background image

7

Troubleshooting

7-13

R4C4620
Rev. C

A5 size

TRBLE.FM

6/14/00

Pass 3

R

Proof Sign-off:
SEI

Y.Ohkawara T.Takahashi
T.Takahashi

SEI

M.Kauppi K.Blair

Lines of dots are missing in the printout.

Cause

What to do

The print head is damaged.

Stop printing and contact your dealer
to have the print head replaced.

c

Caution:
Never replace the print head yourself; you may damage the printer. Other
parts of the printer must also be checked when the print head is replaced.

All the text is printed on the same line.

Cause

What to do

No line feed command is
sent at the end of each line of
text.

Turn on the auto line feed setting
using the printer’s default-setting
mode or the EPSON Remote! utility so
that the printer automatically adds a
line feed code to each carriage return.
See “About Your Printer’s Default
Settings” on page 5-4 o
r “Using the
EPSON Remote! Utility” on page 4-30.

The printout has extra blank lines between lines of text.

Cause

What to do

Two line feed commands are
being sent at the end of each
line of text.

Turn off the auto line feed setting
using the printer’s default-setting
mode or the EPSON Remote! utility.
See “About Your Printer’s Default
Settings” on page 5-4 o
r “Using the
EPSON Remote! Utility” on page 4-30.

The line space setting in your
application software is
incorrect.

Adjust the line space setting in your
application software.