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Problems with wireless features – Canon PowerShot V10 Vlog Camera (Black) User Manual

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Problems with wireless features

Cannot pair with a smartphone.

Use a smartphone compliant with Bluetooth Specification Version 4.2 or later.
Turn on Bluetooth from the smartphone settings screen.
Note that pairing with the camera is not possible from the smartphone's Bluetooth
settings screen. Install the dedicated app Camera Connect (free of charge) on the
smartphone (

).

Pairing with a previously paired smartphone is not possible if pairing information
registered for another camera remains on the smartphone. In this case, remove the
camera's registration retained in the Bluetooth settings on the smartphone and try
pairing again (

).

Operations such as shooting and playback are not possible.

With a Wi-Fi connection established, operations such as shooting and playback may not
be possible. Terminate the Wi-Fi connection, then perform the operation.

Cannot reconnect to a smartphone.

Reconnecting may not be possible, even with the same camera and smartphone, if you
have changed the settings or selected other settings. In this case, delete the camera
connection settings from the Wi-Fi settings on the smartphone and set up a connection
again.
A connection may not be established if Camera Connect is running when you
reconfigure connection settings. In this case, quit Camera Connect for a moment and
then restart it.

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