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When a problem occurs with the monitor, Nothing is displayed, Hen a problem occurs with the monitor – NEC E558 55" Class 4K UHD Commercial LED TV User Manual

Page 62

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English - 59

hen a problem occurs with the monitor...

In such a case, refer to the following.

Nothing is displayed...

Symptom

Condition

Cause and solution

Reference

Nothing is displayed

on the screen.

The power indicator is off

In the OSD menu, [Setup]

-> [Other Settings] -> [LED

Indicator] is set to [On]

Check that the power cord is properly connected.

P.12

Use another device to check that power is correctly supplied

to the outlet.

The power indicator is lit

blue

A terminal to which no signal is input may be selected. Press

the input switch button to select a different input terminal.

P.22

Display the OSD menu and check the following settings.

P.39

● If the OSD menu does not appear, the monitor may

malfunction.

Contact your supplier.
● If the OSD menu is displayed properly, the monitor is

not malfunctioning. Adjust [Backlight / Brightness] and

[Contrast] in the [Video] settings.

P.75

● If the image is not displayed after adjusting [Backlight /

Brightness] and [Contrast] in the OSD menu, check that

the connected device operates correctly. If the monitor is

connected to a computer, check the frequency, resolution,

and type of output signal on the computer.

P.27

The power indicator is lit

a color other than blue or

is flashing.

The power management function may be functioning. Press

any button on the keyboard, move the mouse, or press the

POWER button on the power cable or the remote control.

P.24,

P.34

Check that the signal cable is correctly connected to the

input and output terminals of the monitor and the connected

device.

P.26

Check that the power adaptor is properly connected.

P.27

Check that the connected computer or video device is turned

on.

The image on the

screen disappeared.

The screen, on which

the image was correctly

displayed, turned black,

started to blink, or did not

display anything.*

The LCD panel needs to be replaced. Contact your supplier.

* The lifespan of the backlight used in the monitor may end.