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Bose QuietComfort Ultra Wireless Noise Canceling Over-Ear Headphones (White Smoke) User Manual

Page 53

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IMMERSIVE AUDIO

5 3

|

E N G

TROUBLESHOOTING

SYMPTOM

SOLUTION

Headphones don’t

connect to a Bose

Smart Soundbar

or Speaker

Make sure you are connecting to a compatible Bose product. For

a list of compatible products, visit: support.Bose.com/Groups

support.Bose.com/Groups

Press and hold the

Bluetooth

/Power button until you hear “Ready

to connect another device” and the status light blinks blue.
Make sure that the headphones are within 30 ft (9 m) of your

soundbar or speaker.

Headphones don’t

reconnect to a

previously-connected

Bose Smart Soundbar

or Speaker

On the headphones, press and hold the

Bluetooth

/Power button

for 3 seconds until you hear “Ready to connect another device”

and the status light blinks blue. Use the Bose Music app to

connect the headphones to a compatible Bose product. For

more information, visit: support.Bose.com/Groups

support.Bose.com/Groups

Delayed audio when

connected to a Bose

Smart Soundbar

or Speaker

Download the Bose Music app and run available

software updates.