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More hp resources, Preparing to call technical support, Getting to know your monitor – HP E27m 27" 16:9 IPS Monitor with USB Type-C Docking User Manual

Page 8: Features

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More HP resources

Use this table to locate resources that provide product details, how-to information, and more.

Table 1-1

Additional information

Resource

Contents

Setup Instructions

Overview of monitor setup and features

HP support

For HP support or to resolve a hardware or software problem, go to

http://www.hp.com/support

, and follow the instructions to find your product.

– or –

Select the Search icon in the taskbar, type

support

in the search box, and then

select HP Support Assistant.

– or –

Select the question mark icon in the taskbar.

NOTE:

Contact customer support to replace the power cord, the AC adapter (select products only), or any other cables that shipped

with your monitor.

Preparing to call technical support

Use this information if you have to troubleshoot an issue.

If you cannot solve a problem using

Support and troubleshooting on page 29

, a call to technical support can

provide additional help. Have the following information available when you call.

Monitor model number

Monitor serial number

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Name and version of the hardware and software that you are using

Getting to know your monitor

Your monitor has top-rated features. This section provides details about your components, where they are

located, and how they work.

Features

Depending on the model, your monitor might include the following features:

2

Chapter 1 Getting started