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Eizo ColorEdge CS2400S 24.1" Monitor User Manual

Page 35

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Troubleshooting | 6

35

• Check the BIOS (UEFI) setting for USB when using a Windows PC. (Refer to the User's

Manual of the PC for details.)

• Check whether the operating systems of the peripheral devices are up to date.

Power indicator is flashing orange and white.

• This symptom may occur when the external device is connected to the DisplayPort

connector. Use a signal cable recommended by us for the connection. Turn the monitor
off and on.

• Check the connection and condition of the USB peripheral devices connected to the

monitor.

• Turn off the main power switch on the back of the monitor, and then turn it on again.

• If the monitor is connected to a laptop with a USB-C cable, connect an AC adapter to

the laptop.

Even when the mouse or keyboard are used, the external device does not
wake from sleep.

• Turn the setting "On" for "Compatibility Mode" on the "Administrator Settings" menu (see

Compatibility Mode [

}

 31]

).

The monitor does not supply power (USB Power Delivery) to external devices.

• Check whether the external device has the specifications to operate with a 70 W power

supply.

• For a 70 W power supply, use the following USB cables:

– CC200SS-5A (Included)

– CC100 (Optional accessory)