Sony BRAVIA BZ40H 85" Class HDR 4K UHD Digital Signage & Conference Room LED Display - Manual (Page 56)

56 EN
STR-AN1000
5-037-028-11(1)
• Be sure to use a Premium High Speed
HDMI Cable with Ethernet, which supports
bandwidths up to 18 Gbps. For video
signals that require a high bandwidth such
as 4K/120p, 8K, etc., be sure to use an Ultra
High Speed HDMI Cable that supports
bandwidths up to 48 Gbps.
• The output of the HDMI video signals of
the receiver may be set to “HDMI OFF”.
In this case, set to “HDMI A”, “HDMI B”, or
“HDMI A+B” by pressing HDMI OUT on the
remote control.
• If you want to play HDCP 2.2 or HDCP 2.3
content, connect the receiver to an HDMI
input jack of a TV that is compatible with
HDCP 2.2 or HDCP 2.3.
4K or 8K content cannot be displayed at the
same resolution as the source.
• Depending on the TV or the video device,
4K or 8K content may not be displayed.
Check the video capability and settings of
your TV and video device.
• Be sure to use a Premium High Speed
HDMI Cable with Ethernet, which supports
bandwidths up to 18 Gbps. For video
signals that require a high bandwidth such
as 4K/120p, 8K, etc., be sure to use an Ultra
High Speed HDMI Cable that supports
bandwidths up to 48 Gbps.
• If your TV have similar menu for high
bandwidth video format, check the setting
on the TV menu. For details on the TV menu
setting, refer to the operating instructions
of the TV.
• Be sure to connect the receiver to an
HDMI input jack of a TV or video device
that is supporting 4K or 8K. You have to
connect an HDMI cable to an HDMI jack
that supports HDCP 2.2 or HDCP 2.3 when
you use a playback device for 4K or 8K
resolution video content, etc.
• Disconnect the HDMI cable from the
receiver and TV and then reconnect the
cable.
• Supported video signals vary depending
on the HDMI IN jack. For details on the
supported video signals, see ”Video signals
supported by HDMI jacks” (page 34).
The home menu does not appear on the TV
screen.
• The home menu can only be used when
you connect the TV to the HDMI OUT jack
on the receiver.
• When you connect the TV to
HDMI OUT B/ZONE 2 jack, be sure to
set [HDMI OUT B Mode] to [Main] in the
[HDMI Settings] menu. Press HDMI OUT
repeatedly on the remote control to select
“HDMI B” or “HDMI A+B.”
• Press HOME to display the home menu.
• Check that the TV is connected correctly.
• Disconnect the HDMI cable from the
receiver and TV and then reconnect the
cable.
• The home menu may take some time to
appear on the TV screen depending on the
TV.
HDR (High Dynamic Range) images cannot
be displayed in HDR mode.
• Depending on the TV or video equipment,
HDR images may not be displayed in HDR
mode. Check the video capability and
setting of your TV or video equipment.
• Depending on the receiver setting, some
video equipment may not output HDR
content in HDR mode due to lack of
signal bandwidth, even if both TV and
video equipment support HDR. In this
case, set [HDMI Signal Format] of the
selected input to [Enhanced format] or
[Enhanced format (4K120, 8K)] in the
[HDMI Settings] menu.
Audio
No sound or only a very low level of sound is
heard, no matter which device is selected.
• Check that all connecting cables are
inserted to their input/output jacks on the
receiver, speakers and the devices.
• Check that the receiver and all devices are
turned on.
• Check that MASTER VOLUME on the
receiver is not set to “VOL MIN.”
• Press SPEAKERS on the receiver to select a
setting other than "SPK OFF" (page 43).
• Check that headphones are not connected
to the receiver.
• Press  (muting) to cancel the muting
function.