Samsung S95UA 49" 1440p HDR 120 Hz Curved Ultrawide Monitor - Manual (Page 35)

35
Support
2nd 3rd Description
Self Diagnosis Perform this test when you experience a problem with your monitor's picture.
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Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing.
Software Update Update software using an update file on a USB device.
1 Save the update file (in .bin or .img format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB storage
device.
2 Connect the USB device to the SERVICE , port on the monitor.
Select → Support → Software Update .
3 Follow the instructions on the screen to proceed with update.
4 Your product will turn itself off and on again automatically after completing update, and then turn off your product.
5 Remove the power cord from the power outlet and then reconnect the cord after turning off.
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To perform software update by using a USB memory, first format the USB memory to FAT32.
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When performing update, make sure that only one BIN or IMG file (.bin or .img) is saved in the root directory.
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Upon updates, save only either the .bin or .image file, downloaded from the Samsung website, to the root directory.
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If the No update files found on your USB device. Please check your USB device and try again. message is displayed, this is probably due to the following
reasons.
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A USB memory is not connected to the SERVICE , port.
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The files in the connected USB memory are not compatible formats.
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There are no valid update files found in the connected USB memory. (There are no update files saved in the memory or the file names are incorrect.)
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Do not turn off the product until the update is complete. And prevent the updating from any interruption as far as possible. In general, the product returns
to the previous version if an update is interrupted.
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It may change the screen color or blink during USB update, but it is not a monitor problem. Since S/W update is performed normally, please wait until the
update is finished.
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When performing update, make sure that remove all cables connected to USB port( , ).
Information View the current software information. Refer to the actual monitor screen.
Reset All Return all the settings for the product to the default factory settings.