PLANET WSG-500 - Manual (Page 5)

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Though WSG-ACG5 is specifically designed to for on-demand account generation
and operate POS printers, it can also be deployed independently to connect
other RS232 devices to an Ethernet network for remote operation. If you will
be deploying WSG-ACG5 independently to manage other serial devices, please
carefully set the Serial Settings in WSG-ACG5 to match the operating needs of
your serial device.
Note
If you connect other serial device to WSG-ACG5 and are unable to
remotely operate your connected serial device, please check that:
 The settings under Serial Settings of WSG-ACG5 are configured
to match your serial device operating requirements.
 If your serial device application operates on pure serial communi-
cation then you need to setup a COM port redirector.