PLANET ICA-3550V - Manual (Page 70)

5 Mega-pixel Outdoor IR PoE IP Camera
ICA-3550V
70
Internet Explorer does not seem to
work well with the device
et Explorer is version 6.0 or later. If you
f
Make sure that your Intern
are experiencing problems, try upgrading to the latest version o
Microsoft’s Internet Explorer from the Microsoft webpage.
PLANET IP Installer program fails
to save the network parameters ns
.
Network may have trouble. Confirm the parameters and connectio
of the device.
UPnP NAT Traversal
Cannot work with NAT router
turn on UPnP function.
Maybe NAT router does not support UPnP function. Please check
user’s manual of router and
Some IP cameras are working but
others failed
Maybe too many IP cameras have been installed on the LAN, and
then NAT router is out of resource to support more cameras. You
could turn off and on NAT router to clear out of date information
inside router.
Accessing this device
Cannot access the login page and
other web pages of the Network
Camera from Internet Explorer
mera is already being
used by another device or computer. To confirm this possible
problem, disconnect the Network Camera from the network first,
etwork cable
and configuration. Test the network interface by connecting a
ad a dynamic address, it
ent the web page from appearing
and Network Camera
.
,
etwork Camera’s private IP address.
not be
r may prevent you from connecting directly to the
Port Forwarding feature. Refer to your router's
efer to your router's manual for details.
he global IP
ers reject the global IP address to access the Network
z When you use DDNS, you need to set Default Gateway and DNS
z Maybe the IP address of the Network Ca
and then run the Ping utility to check it out.
z Maybe it’s the network cable. Try correcting your n
local computer to the Network Camera via a crossover cable.
z Make sure the Internet connection and setting are OK.
z Make sure the IP address of Internet Explorer you entered is
correct. If the Network Camera has h
may have changed since you last checked it.
z Network congestion may prev
quickly. Wait for a while.
The IP address and Subnet Mask of the PC
must be in the same class of the private IP address on the LAN
z Make sure the http port used by the Network Camera, default=80
is forwarded to the N
z The port number assigned in your Network Camera might
available via Internet. Check your ISP for available port.
z The proxy serve
Network Camera. You are advised not to use the proxy server.
z Confirm that Default Gateway address is correct.
z The router needs
manual for details.
z Packet Filtering of the router may prohibit access from an
external network. R
z Access the Network Camera from the Internet with t
address of the router and port number of Network Camera.
z Some rout
Camera on the same LAN. Access with the private IP address
and correct port number of Network Camera.