Troubleshooting tips – Precision Digital PD941 User Manual
Page 55

ConsoliDator Multi-Channel Controller
Instruction Manual
55
TROUBLESHOOTING TIPS
Symptom
Check/Action
No display, or only backlight is 
visible, but outputs still function 
normally. 
 
1.
Contrast is too light: Adjust contrast in main 
setup menu. 
2.
Ambient temperature is below 0°C and affects 
LCD visibility: Adjust contrast to compensate. 
3.
High levels of radiated interference are present. 
Steps must be taken to shield controller from 
interference or to reduce interference present. 
Inductive loads are a possible source of 
interference. Reference Switching Inductive 
Loads (page 18.) 
4.
Grounding is inadequate or not connected. 
Check earth ground continuity. 
Periodic hard resets (power 
cycling) or Supervisory alarms. 
1.
High levels of radiated interference are present. 
Steps must be taken to shield controller from 
interference or to reduce interference present. 
Inductive loads are a possible source of 
interference. Reference Switching Inductive 
Loads (page 18.) 
2.
Grounding is inadequate or not connected. 
Check earth ground continuity. 
“NO SENSORS FOUND” is 
displayed, but sensors are 
connected and transmitting. 
Allow controller to warm-up for 10 or more minutes. If 
sensors still not detected, cycle the power to reboot. 
Display response seems slower 
than normal 
Ambient temperature is too cold: Consider installing a 
heater with the instrument. 
Display locks up or the instrument 
does not respond at all 
Cycle the power to reboot the microprocessor.
Settings reprogrammed, but 
instrument behavior remains as 
previously programmed 
Cycle the power to reboot the microprocessor.
Relay and status do not 
respond to signal 
1.
Meter must be in Automatic mode in order for 
relays to respond to signal. To enter this mode 
press the Manual key and follow the on-screen 
prompt. 
2.
Check Setup menu relay set and reset points.
Controller will not communicate 
serially with other device. 
Check baud rates and parity settings. Make sure all 
serial devices have agreeing parameters. 
Other symptoms not described 
above 
Call Technical Support for assistance.
Model:
Serial Number:
Password:
