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Paper is improperly loaded, Paper is not ejected fully or is wrinkled, The printer does not print – Epson B 510DN User Manual

Page 186: All lights are off, Lights came on and then went out

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Paper is improperly loaded

If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Turn
off the printer and gently remove the paper. Then turn on the printer and reload the paper correctly.

Paper is not ejected fully or is wrinkled

❏ Clear the jammed paper as explained in “The Paper Jams” on page 173. Also, confirm the Paper

Size setting in your application or printer settings. See the online help for details.

❏ If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.

Note:
Store any unused paper in its original packaging in a dry area.

The Printer Does Not Print

All lights are off

❏ Press the P Power button to make sure the printer is on.

❏ Turn off the printer and make sure that the power cord is securely plugged in.

❏ Make sure that your outlet works and is not controlled by a wall switch or timer.

Lights came on and then went out

The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately.
Then check the label on the back of the printer.

c

Caution:
If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact Epson Service
Center.
&

See “Contacting Epson Support” on page 191.

B-310N/B-510DN User’s Guide

Troubleshooting 186

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